Frequently Asked
Questions
Q: I am not sure what kind of help I need. What types of positions do you place?
A: We place full-time, part-time and temporary nannies, mother's helpers, household managers and housekeepers.
Q: How long does it take to find a qualified candidate?
A: On the average, it takes 2-4 weeks from our initial meeting to place a qualified candidate. Once the chosen pre-screened applicants have been selected you will receive detailed Profile Reports on candidates who meet your requirements and whose persona is best suited for your needs. We view our success on the quality of our candidates we represent rather than the quantity. We are committed to carefully matching candidates with our clients to form an outstanding working relationship and always offer on going support when needed. We will continue to work with you until a successful match is made.
Q: What is the salary range I can expect to pay?
A: Salaries range in pay based on the candidates experience, education, job responsibilities and geographical location. Part-time nannies typically are paid between $10-$15 per hour. A full-time nanny typically is paid $425-650 per week. Factors that affect the nanny's salary include education and experience, hours needed and the duties required. The pay does not reflect a "per child" fee like most daycare settings require.
Q: How do you screen potential candidates?
A: Nanny Connections screens potential candidates that have previous experience in their field with excellent references that we personally verify. We screen individuals who are personally referred to our organization and we also recruit candidates who have the experience and characteristics our clients are looking for. Each prospective applicant is carefully evaluated on their communication skills, professionalism, character, and conduct. Every candidate referred through our organization is screened the following ways prior to placement:
- Preliminary Phone Screening
- Detailed Application Procedure
- Personal Interview
- Written Evaluations
- Reference Verifications
- Social Security Trace
- Criminal Background Investigation verified through Federal, State, County, or City Criminal indexes. Reports will cover felony and misdemeanor arrests and conviction histories.
- Motor Vehicle Investigation
- Detailed "Applicant Profile Reports" Created For Your Review
Q: What benefits are typically provided for a household employee?
A: As the demand for top-notch nannies becomes increasingly competitive, a benefits package is highly attractive to prospective candidates and plays an important part in their decision process. Benefits vary from position to position. Common benefits may include:
- Medical Insurance or money towards a premium
- 1 week paid vacation for part-time
- 2 weeks paid vacation for full-time
- 2-3 Paid sick/personal days per year
- Paid holidays
- Assistance with higher education course study
- Use of an automobile or mileage reimbursement
- Opportunity for travel
- Membership to national industry organizations and/or Health Club
- Job performance salary increases
- Christmas or Nanniversary bonuses
Q: What is a work agreement?
A: A work agreement is a contract signed by the family and the employee that states the job duties that are expected and covers important issues such as; salary, pay day, job responsibilities and important household information. A signed work agreement is beneficial for the family as well as the employee because it states in writing what is expected and it helps to create an open work environment. We provide our clients with a detailed Nanny and Family Agreement Form included in our Nanny Orientation Materials. This is a wonderful communication tool that eliminates confusion and defines the complete job description and sets expectations in the beginning.
Q: What if my employee quits?
A: Nanny Connections has a 120-day full replacement guarantee. This means that if for any reason within the first 4 months the placement does not work out we will undertake the responsibility of locating and referring one new candidate for employment free of charge. We also offer Extended Guarantee Packages. Please call our office for a detailed description on our different packages available.
Q: I am interested in retaining your services. What is your fee schedule?
A: To initiate your search with Nanny Connections, a non-refundable search deposit fee of $500.00 is required along with our signed Search Agreement and completed Family Questionnaire.
If you hire one of our referred candidates, our placement fee is:
- $1,500.00 for a live-out nanny ($500.00 search deposit + $1000.00 placement fee)
- $2,000.00 for a live-in nanny ($500.00 search deposit + $1500.00 placement fee)
If you are in need of a temporary nanny (120 days or less) our placement fee is:
- $800.00 ($500.00 search deposit + $300.00 placement fee)
Once you have decided on a candidate we will customize an Offer of Employment Letter for you and highly recommend a trial day if possible. This is considered a "working interview" and the candidate must be compensated in full for their time worked. We feel that the trial day is crucial is the decision-making process and is necessary for each party to make a confident decision that will result in a long, lasting working relationship.
After the candidate agrees to the terms and conditions included in the Offer Letter our agency placement fee will be due within one week of their acceptance, prior to the candidate beginning employment.
Q: How do I get started?
A: Please contact us to have our Welcome Packet sent to you so we may better understand the type of nanny or household employee you are looking for. When you return back the completed Family Questionnaire along with our signed Search Agreement and deposit fee, you will be contacted by one of our associates to discuss our placement procedure and to schedule a time to meet with you to go over our Family and Nanny Orientation Binder and Employer Tools that we provide for our clients. Whenever possible, we prefer to meet with our clients in person to sit down and discuss your needs and expectations and to learn more about your family so we may better assist you and educate you on what it means to be a household employer. We will work with you closely until a successful match has been made.
We accept Visa and Master Card for your convenience.